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Payments

Our payment methods are bank transfers, MasterCard, Visa, PayPal and Nets. For other payment methods, please contact us at info@aromeglobal.com

Our prices are all in Singapore Dollars, as we are a Singapore based company.

Once we receive the item, it will take 7 days to process the returns and the refunds.

Orders

Depending on your orders, we usually take 48 hours to process your orders once payment has been received. If you have personalized requests or bulk orders, please contact us atinfo@aromeglobal.com for more information.

Yes we do! We can personalize all our products for you. However, there must be a minimum order for personalized items. Please note that for bulk orders, we need at least 2 weeks notice. Please contact us at info@aromeglobal.com for more information.

If you live in Singapore, you are more than welcome to pick up your products! Please contact us at info@aromeglobal.com to find out where to pick up your items! Please allow us 48 hours to process your orders. For bulk purchases, contact us to find out more information on picking up your items!

Yes. To view your previous order, please log in on our website and view order history. You may place your order using your past orders.

We can make changes to your order as long as the order has not been shipped out. If you want to add to your order, please contact us and we will be happy to add to your order. To cancel an order, you must contact us within 24 hours. For further information, please contact us at info@aromeglobal.com

First check your order invoice when you receive it. If you have the wrong item, please contact us immediately. We will send you a return label and the correct items will be sent to you. If you receive a wrong item, we would be happy to sell it to you. Please contact us at info@aromeglobal.com for further information

Please make sure your information is correct when you place your orders. If your address is incorrect, please information us within 24 hours after your place your order. If your information is correct and your product is still missing, please contact us, and we will help you track it down. Please email us at info@aromeglobal.com

Products

We would love to have you purchase in bulk. Please contact us at info@aromeglobal.com for bulk or wholesale pricing and we would be happy to help!

Whether you are buying 1 item or are buying more than one, we will give you a free sample of our products.

Please contact us at info@aromeglobal.com and we will see what we can do for you!

Whether you are buying 1 item or are buying more than one, we will give you a free sample of our products.